General enquiries
For anything about Rentauras, product feedback, or saying hi — email support.tech@rentauras.com and our team will route it to the right person.
Contact
Talk to the
team.
General questions, agency partnerships, press, or support — pick the channel that fits and we will get back to you within one business day.
<24h
Avg response
EN/FR/AR
We speak
Casablanca
Based in
Agencies & partnerships
Rental agencies looking to onboard, fleet operators, and integration partners — write to support.tech@rentauras.com or join the agency waitlist.
Press & media
Interview requests, press kits, and partner announcements — reach out at support.tech@rentauras.com and we will send the latest materials.
Need help with a booking?
App support is handled in-product as soon as we go live. While we are in early access, the fastest path is email — we read every message.
- Send your booking ID and a short description of what happened.
- If it is urgent, mention the city and pickup time.
- Screenshots help us debug faster, especially for app issues.
Built in Casablanca, working with agencies across Morocco.
We are a small team focused on shipping. No call centers, no scripted replies — you talk to the people building the product.
- Office hours: Mon–Fri, 09:00–18:00 (GMT+1).
- Outside hours, email is the most reliable channel.
- For agencies onboarding to early access, expect a quick call after your first email.